Terms of service
Last updated: May 30, 2026
Purpose
These terms govern access to and use of Fitness Vendor, a conversational, omnichannel AI agent for lead qualification and appointment booking for local businesses, published by FV - Fitness Vendor.
Service description
Fitness Vendor replies to the business's leads on its channels (WhatsApp, Instagram, Messenger, SMS, email, website chat), in the name and under the brand of the business, and books appointments in its calendar based on its real availability. The service is white-label: it stays invisible to leads.
Subscription and pricing
The service is offered at €99.99/month, no commitment, after a free 7-day trial. The subscription can be cancelled at any time and remains active until the end of the current period.
Client obligations
The client is responsible for the accuracy of the information they configure (offers, prices, availability), for connecting their own channels and calendar, and for complying with the rules applicable to those channels (in particular Meta's policies for WhatsApp). The client warrants that they hold the rights required over the accounts they connect.
Availability and maintenance
FV - Fitness Vendor strives to keep the service available 24/7. Interruptions may occur for maintenance or due to external dependencies (channels, calendars, third-party providers).
Liability
Fitness Vendor applies programmatic validation to any message containing a price or a slot: information that does not come from the client's price list or real calendar is not sent. The client remains responsible for configuring their offers and calendar and for the content delivered under their brand.
Termination
The client can cancel at any time from their dashboard. FV - Fitness Vendor may suspend or terminate access in the event of a breach of these terms or non-compliant use.
Governing law
These terms are governed by French law. Any dispute falls under the competent courts of the publisher's registered office, subject to mandatory legal provisions.